Service Staff App
Please take note that we are in the process changing the app name from “Remote Support Agent” into “Paid Video Consult” in all these app stores. The video helpers below are with the old name while the content are still valid for demonstration purpose. In case you could not find the name “2ConnectMe Paid Video Consult” in the app store, please search the old name “ConnectMe Remote Support Agent” instead.
2ConnectMe Paid Video Consult (Windows, macOS)
Video helper: Install 2ConnectMe Paid Video Consult App on Windows from Microsoft Store
Video helper: Install 2ConnectMe Paid Video Consult on Mac from Apple App Store
2ConnectMe Paid Video Consult (Android & iOS)
Video helper: Install 2ConnectMe Remote Support Agent on iOS and demo how to remote control customer Mac
Browser Logon URL
https://www.2connectme.com/agentLogon.html
Customer Client App
Please take note that we are in the process changing the app name from “Remote Support Customer” into “Video Consult Guest” in all these app stores. The video helpers below are with the old name while the content is still valid for demonstration purpose. In case you could not find the name “2ConnectMe Video Consult Guest” in the app store, please search the old name “ConnectMe Remote Support Agent” instead.
2ConnectMe Video Consult Guest (Windows, macOS, Ubuntu Linux)
Video helper: Install 2ConnectMe Video Consult Guest on Mac
Video helper: Install 2ConnectMe Video Consult Guest on PC Windows
Browser Logon URL
https://www.2connectme.com/custLogon.html
Please take note that “2ConnectMe Video Consult Guest ” on browsers does NOT support remote control from “2ConnectMe Paid Video Consult” service staff